Partner with Pointillist
Extend your value with the Pointillist Customer Journey Analytics platform
Elevate the Value You Deliver to Customer-centric Enterprises
Elevate the Value You Deliver to Customer-centric Enterprises
Business Process Outsourcing
Analyze the journeys that impact client goals and deliver insights that fuel data-driven decision making. With Pointillist, you can:
- Optimize cross-channel processes
- Monitor and manage process efficiency, completion times and cost to serve
- Quantify ROI for proposed improvements
Customer Feedback Management
Turn voice of the customer data into quantitative results that drive action. Leverage Pointillist to:
- Perform root cause analyses to understand customer feedback
- Find customers with similar journeys based on specific outcomes
- Orchestrate relevant experiences using journey context
Contact Center Technologies
Add context to your contact center. Leading enterprises rely on Pointillist to:
- Analyze IVR, call, chat and omni-channel journeys
- Route customers based on journey context
- Monitor digital channel leakage, FCR, CSAT and more
Join Our Expanding Team of Global Partners
