Global organizations depend on Pointillist to transform customer data representing billions of interactions per day into journey data pipelines that support real-time analysis, modeling and orchestration. The Pointillist Customer Journey Data Hub™ creates a single customer view across all your data sources, including CRM, web clickstream, email, contact center, IVR, VoC/CFM and more.
The Journey Data Hub streamlines customer data integration using Pointillist’s Agile Data Fusion™ approach. Start with the data sources you need most and incrementally expand your scope over time. Data preparation is minimized by resolving customer identities across sources in real time as data flows into the platform.