Pointillist Blog

Check out our latest thoughts…

Filter Categories
All
Customer Journey Analytics
CX Measurement
Customer Data Management
Churn & Retention
Artificial Intelligence
BI & Analytics
Customer Journey Management
  • 5 Essential steps to find cross-sell and upsell opportunities with journey analytics
    5 Essential Steps to Find Upsell and Cross-Sell Opportunities With Journey Analytics
    Read Me
  • Customer Behavior Data Amazon Netflix Google
    How to Use Customer Behavior Data to Drive Revenue (Like Amazon, Netflix & Google)
    Read Me
  • 7 Winning CX Strategies to Improve NPS eBook
    How to Improve NPS: 7 Proven CX Strategies
    Read Me
  • runners hurdling over cx challenges
    Top 5 CX Challenges and How to Solve Them
    Read Me
  • How to Reduce Churn
    How To Reduce Churn Using Customer Journey Analytics
    Read Me
  • How to Successfully Implement Customer Journey Analytics
    How to Successfully Implement Customer Journey Analytics
    Read Me
  • How to Improve Customer Experience Using Journey Analytics
    Read Me
  • Breaking Down Customer Experience Challenges: A Conversation with Annette Franz, CCXP
    Read Me
  • How to Improve Customer Intelligence with Journey Analytics
    Read Me
  • Make Your Voice of Customer Program Actionable
    Read Me
  • Role of artificial intelligence in CX
    The Role of AI in Customer Experience
    Read Me
  • 10 Behavioral Segmentation Methods Types
    10 Powerful Behavioral Segmentation Methods to Understand Your Customers
    Read Me
  • How to calculate customer experience ROI
    How to Calculate Customer Experience ROI
    Read Me
  • What is Customer Journey Analytics?
    What is Customer Journey Analytics?
    Read Me
  • Why Traditional Marketing Analytics Tools Fail
    Why Traditional Marketing Analytics Tools Fail and What To Do About It
    Read Me
  • Uses of artificial intelligence to boost customer experience measurement
    8 Uses of Artificial Intelligence to Boost Customer Experience Measurement
    Read Me
  • customer journey analytics examples
    8 Insightful Customer Journey Analytics Examples and Use Cases
    Read Me
  • 'Thinking in journeys' is a new analytics approach
    When to Stop Writing SQL and Start 'Thinking in Journeys'
    Read Me
  • path to customer lifetime value
    The Importance of Customer Lifetime Value for CX Leaders
    Read Me
  • Canadian Red Cross Powers Customer Experience with Pointillist: A Conversation with Andrew George
    Read Me