Pointillist’s award-winning customer journey management platform enables organizations to deliver frictionless, connected and personalized experiences. By measuring, monitoring and orchestrating customer journeys, Pointillist solutions optimize CX and improve digital containment, contact center performance, escalation management and more.
Pointillist is an AWS Advanced Technology Partner. The Pointillist Customer Journey Management platform is wholly hosted in AWS and leverages core Amazon technologies such as S3, Autoscaling Groups, ElastiCache, Kinesis and DynamoDB. You can rest easy knowing your solution is hosted by the leading cloud provider, which offers the industry’s:
- Largest community of customers and partners
- Fastest pace of innovation
- Broadest network of data centers across the globe