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Discover and Optimize Your Customers’ Journeys

Pointillist customer journey analytics software rapidly uncovers customer insights, so you can dramatically improve marketing and customer experience.

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Powerful Insights. Visualized. Actionable.

Visualize Real Customer Journeys

Stop wasting time with sticky notes and journey mapping tools, which can’t help you uncover the unscripted behaviors that occur in the real world. Our customer journey analytics software reveals the actual paths your customers take, as they engage with your company across touchpoints and over time.

Use Customer Journey Analytics Software to Quickly Understand Customer Behavior Across Touchpoints
Use Customer Journey Analytics Software to Quickly Understand Customer Behavior Across Touchpoints

Visualize Real Customer Journeys

Stop wasting time with sticky notes and journey mapping tools, which can’t help you uncover the unscripted behaviors that occur in the real world. Our customer journey analytics software reveals the actual paths your customers take, as they engage with your company across touchpoints and over time.

Use Customer Journey Analytics Software to Uncover and Predict High-Impact Customer Journeys

Measure the Impact of Customer Behavior on Your Metrics and KPIs

Real-time customer behavior drives the quantitative metrics you’re measured by, like revenue, customer lifetime value, churn, CSAT and NPS®. Unlike other customer analytics solutions, Pointillist lets you connect the dots between customer interactions and business goals in seconds, rather than days or weeks.

Use Customer Journey Analytics Software to Uncover and Predict High-Impact Customer Journeys

Measure the Impact of Customer Behavior on Your Metrics and KPIs

Real-time customer behavior drives the quantitative metrics you’re measured by, like revenue, customer lifetime value, churn, CSAT and NPS®. Unlike other customer analytics solutions, Pointillist lets you connect the dots between customer interactions and business goals in seconds, rather than days or weeks.

Create Personalized Customer Experiences

Your customers expect personalized experiences driven by their current preferences and recent interactions. Pointillist enables you to engage your customers at optimal points along their journey, in real time and through the most effective channels.

Use Customer Journey Analytics Software to Drive Personalized, Omni-Channel Customer Experiences
Use Customer Journey Analytics Software to Drive Personalized, Omni-Channel Customer Experiences

Create Personalized Customer Experiences

Your customers expect personalized experiences driven by their current preferences and recent interactions. Pointillist enables you to engage your customers at optimal points along their journey, in real time and through the most effective channels.

See How it Works

Don’t just take our word for it…

Andrew George,
Canadian Red Cross

“We now answer questions in five minutes using Pointillist that used to take us weeks to answer using other tools.”

Francois Silvain,
Coravin

“Using Pointillist, we quickly discovered a key obstacle in our path to purchase and immediately achieved a 16% improvement in our online conversion rate.”

Ready to discover and optimize
your customers’ journeys?

Ready to discover
and optimize your
customers’ journeys?

schedule my demo